FAQ’s

Why do you use recycled polyester?

Here at Runtrapel we like to keep things as eco-friendly as possible so we use recycled polyester as It’s eco-friendly whilst being comfortable, moisture-wicking, breathable and lightweight which makes it great material for running attire and by using re-cycled polyester it enables us to sublimate our designs. 

Using re-cycled polyester is great for our environment and less CO2 emissions are produced. Did you know …. We use seven recycled plastic bottles to make our t-shirts. 

Do you use eco-friendly packaging?

Our mailing boxes and packing bags are 100% recyclable.

Do you offer free shipping?

We will send your order using Royal Mail. A signature on delivery is not required. We offer free shipping on all UK orders. 

If your order is international you will be charged delivery. However, you can enjoy free shipping if your order is over £100. 

We ship orders all across Europe and the rest of the world.

How long will my order take to be delivered?

We process and ship all orders within 48 hours. It will then take approximately 2-4 working days to arrive at your chosen address. 

If your order is being shipped to the rest of the world (Not the UK) then please expect delivery to take longer. 

Can I buy gift vouchers ?

Please keep checking gift vouchers will be available soon.

How do I care for my Kit ?

Often running kit tends to be thrown into the washing machine along with everything else… but this can really damage the fabric and longevity of your running attire so that’s why we have given you a few tips below to wash and care for your new purchase. 

  • Always Wash technical fabrics in cold water.     
  • Wash them inside out.
  • Wash with a special technical-care detergent.
  • Never use a fabric softener as it tends to clog tiny spaces in the fabric, reducing its breathability and allowing it to retain moisture.
  • Do not tumble dry instead allow them to air dry. 

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